Legal Basis

Legal Basis

 

Commercial transactions are applicable under Austrian law.

 

Offers

 

All offers are valid as long as the offered goods are available; they also are subject to change.

 

Payment

 

Payment through Stripe (Webshop), credit card or transfer to our account at:

 

Kremser Bank und Sparkassen AG

IBAN: AT04 2022 8000 0006 3818

BIC: SPKDAT21XXX

 

Claims, Exchanges

 

The goods must be checked immediately upon receipt; bottle breakage must be confirmed by the carrier. Return without stated reason must be within 8 days. The return transport must be paid by the purchaser. In addition, an exchange without stated reason can be made during regular opening hours of the winery.

 

Faulty Cork

 

Impairments due to a faulty cork are not the responsibility of the winemaker/winery. An exchange of a faulty bottle is possible under the following conditions: The defective bottle must be closed with the faulty cork, and it must be returned to the Weingut Stadt Krems winery in Krems.

 

Retention of Ownership

 

All goods remain our property until full payment is made.

 

Protection of Data

 

Customer data are used exclusively within the winery and of course are not passed on to third parties.

 

Place of Jurisdiction

 

Jurisdiction: A 3500 Krems an der Donau; Bottling location: A 3500 Krems an der Donau.

WEINGUT STADT KREMS

Stadtgraben 11

3500 Krems an der Donau

office@weingutstadtkrems.at

+43 2732 801 441

opening hours

Monday to Firday

From 9 to 12 AM and 1 to 5 PM

Saturday 9 to 12 AM

Closed on Sundays and bank holidays

(tastings beyond the opening hours just on appointment)

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