The protection of your privacy is very important to us. Below, we provide for you new detailed information regarding about the handling of your data.
Responsible for Data Processing
The responsible party for the processing of your data is Weingut Weingut Stadt Krems GmbH, Stadtgraben 11, 3500 Krems, Tel: +43 2732 801 441; E-Mail: ; If you have any questions about the collection, processing or use of your personal data or if you would like to exercise your rights to information, or for the revision, correction or deletion of data, please contact Weingut Stadt Krems GmbH, Stadtgraben 11, 3500 Krems, Tel: +43 2732 801 441; E-Mail:
Data Collection and Use When Visiting the Website
You can visit our website without providing any personal information. Nevertheless, every time you request a file through your internet browser, access data (including the name of the retrieved page or file, date and time, internet browser used, the page from which you have come to us (Referer), screen resolution and operating system, etc.) is sent to us and evaluated by us for statistical purposes. No information, even extracts, will be forwarded to any third parties.
Data Collection and Use for Webshop Orders
If you place an order from our webshop, we will collect the following data: first name, last name, company name (if necessary), street name, postal code, city, country, telephone number, e-mail address, selected shipping method, selected payment method and possibly an individual text message. Providing this data is required for the processing of all purchases made by you; otherwise, your order will not be able to be placed. The providing of your telephone number and a text message are not required. However, if you provide us with your telephone number, then, if necessary, we would be able to contact you directly and as quickly as possible. By providing your telephone number, you agree and confirm with us that we keep the number for this sole purpose only. If you place an order without a customer account (in other words, if you "pay as a guest"), then we process the data you have entered exclusively for the processing, execution and settlement of your purchase.
We store the data you’ve provided when placing your order only for as long as necessary, unless we are legally obliged to keep it for a longer period of time (for example, due to accounting regulations). In principle, we store the data until the end of the statutory period for claims under the purchase contract. In the case of your consent or due to a legitimate interest, we will store it beyond this period.
If you create a customer account with us, we will store all data (e-mail address and password) and all purchases made with this account together with its data, so that you can retrieve them at a later time. The data will be stored until you delete your account or unless we are legally required to store it for a longer period. Only with your consent or due to a legitimate interest can the data be stored beyond this period.
The ordering process is handled by Snipcart; all payments are through our payment partner, Mollie. Therefore, we do not collect any data on payments made by credit card. The entire ordering process is encrypted via SSL.
Data Collection and Use When Sending Our Newsletter
When you register to receive our newsletter, we will process all of your provided data (name, e-mail address) for the purpose of sending the newsletter to you. In addition, we will collect information about your individual use of the newsletter (including the number and date of received messages, the opening rate, the link click-through rate as well as the used mail client and server). We use this data to continually adapt our offering to the needs and interests of our users so that our newsletter contains relevant information for them. You can object to the evaluation of the newsletter data at any time, free of charge, via a link in each mailing and by sending a message to in the event of a dispute, we will not evaluate your use of the newsletter personally. We will store the data for the duration of the newsletter subscription. Only with your consent or due to a legitimate interest can the data can be stored beyond this period.
Use of Data for Direct Mail
We also use all information that you’ve provided for direct mailing (for example, for sending mail or sending you a newsletter). You can object to the processing of data for the direct mail at any time by sending a message to firstname.lastname@example.org. In case of an objection, we will no longer process your data for this purpose.
Passing Your Data to Third Parties
We use the data provided by you in order to fulfil the contract; it is used strictly in accordance with the statutory provisions. If necessary, a transfer of your data to other companies, such as the post office or other parcel services and payment service providers, can take place. These companies work for us as "contract processors" and may use your data only for the execution of specific orders. You are contractually bound by us to comply with the statutory data protection regulations.
In the case that involves a statutory provision, an official order or an official investigation, we are obliged to provide the respective data to the authority.
Storage of the Contract Text
We store the text of the contract and the confirmation of your order is sent by e-mail.
You can set your browser to inform you about the cookie settings; to decide on a case-by-case basis or to rule out the acceptance of cookies. Failure to accept cookies may limit the functionality of our website. Under “Help” in your browser, you will find a description of how to set the current browser accordingly and to accept or reject cookies. In order to use our shopping cart, cookies must be allowed. If you do not want to accept cookies, you can also place your order by phone or e-mail.
The following cookies are set:
Name Duration Purpose
Cartcount 1 day number of items in shopping cart
Snipcart_order_token 7 days unfinished order that can be completed later
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and that allow an analysis of how you use our website.
The following cookies are stored and read on your computer:
Name Duration Purpose
_ga 2 years to uniquely identify the user
_gid 24 hours to uniquely identify the user
_gat 1 minute serves to limit queries
Cookie-generated information about your use of this website is usually transmitted to a Google server in the United States and stored there. Google will use this information on our behalf to evaluate your use of this website, to compile reports on website activity for us, and to provide us with other services related to website activity and internet usage. We use Google-generated reports solely to optimize our website and market research.
You have the option to completely block the collection by Google of the data generated by the cookie and that is related to your use of the website as well as the processing of this data by Google. For this you need a browser add-on at tools.google.com/dlpage/gaoptout. This browser add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. We have extended Google Analytics with the code ga('set', 'anonymizeIp', true) so that your IP address will be shortened (IP anonymization).
By using this website, you consent to the processing of data about you by Google for the purposes and in the manner described above. Which cookies Google Analytics can store on your computer, for how long the cookies are stored and for what purpose they serve can be found at developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. For more information on how Google uses the data, please visit google.com/intl/en/policies/privacy/partners/.
Your contract data is encrypted using SSL over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
You have the right to request information about all processed data, the correction or deletion of this data or the restriction of the processing of the data. Furthermore, you can object to the processing of the data. You can also revoke your consent to the use of your data at any time, by sending an e-mail to: email@example.com. If you object to the processing of the data or revoke your consent to its use, this will result in the deletion of your customer account. If you revoke your consent, this does not affect the legality of the processing up to that point in time. You also have the right to receive your personal information in a structured, common and machine-readable format.
If you believe that your data will be used contrary to legal requirements, you can submit a complaint to the Data Protection Authority at ; telephone: +43 1 531 15-202525; or e-mail: firstname.lastname@example.org. Please contact us in advance – we assume that we can answer your questions directly in most cases.